CRAYS Franchise / FAQ

CRAYS Franchise FAQ.
Clear answers. Honest boundaries.

Public answers for Property Owners, Franchise Candidates, Funding Partners, Investors and delivery partners across Coffee, Retail, Gym and Clubs.

01

CRAYS Franchise

Which CRAYS Franchise opportunities are covered?

How CRAYS works

CRAYS Franchise covers Coffee, Retail, Gym and Clubs. They share one CRAYS evidence and governance context, but each Venture and Format keeps its own property pattern, operating model, customer proposition and qualification questions.

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What does 100% data-driven mean at CRAYS?

How CRAYS works

It is an operating principle: decisions are designed to use connected, traceable evidence from approved internal and external sources. It is not a promise that every input is complete, error-free, public, real-time or automatically decisive.

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Do the four Ventures keep their own customer experiences?

Planned — not available yet

Yes. Coffee, Retail, Gym and Clubs retain Venture-specific customer journeys and capability packs. CRAYS.pro leads Franchise acquisition and the approved shared B2B, Login, Portal and SaaS context; this target consolidation is not a claim that the final production migration is already complete.

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02

Properties

What should an Owner or Broker prepare?

Available in this preview — not a live service

Prepare enough public intake information to identify the property and an authorized contact, plus the evidence available for access, planning, technical, commercial and delivery review. Exact address, documents, scores, rent, plans, authority evidence and negotiations remain private.

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Does submitting a property guarantee acceptance or a lease?

How CRAYS works

No. Submission starts structured review only. It does not guarantee fit, acceptance, a Candidate match, finance, lease, opening or commercial terms.

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Can one property be reviewed for more than one CRAYS Format?

Available in this preview — not a live service

Yes. One Property Opportunity can be considered against relevant Coffee, Retail, Gym and Clubs Formats, but each fit outcome stays separate. CRAYS does not force one universal score or promise that any Format will fit.

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03

Franchise candidates & deals

Can I explore Deal Marketplace without an account?

Available in this preview — not a live service

Yes. Guests may browse only deals approved for public display; if none are available, the page says so. An account does not reveal private evidence automatically, and no static or invented deal fills an empty marketplace.

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What should a Franchise Candidate prepare?

How CRAYS works

Prepare an honest view of Venture and Format fit, operating commitment, geography, capital readiness and the questions needed for diligence. Identity, account, released evidence, intent and regulated checks remain separate gates.

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Does KYC start when I browse or create an account?

How CRAYS works

No. Browsing, account creation and initial Deal evaluation do not trigger KYC. Applicable KYC, AML, equity or source-of-funds checks may begin only after you deliberately proceed with a specific opportunity and CRAYS opens the relevant regulated step.

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Does a Prepared Deal guarantee success, finance or an opening?

How CRAYS works

No. A Prepared Deal organizes versioned property, market, commercial, financial, design and opening evidence, including assumptions and missing items. It is not an award, approval, valuation, recommendation, finance decision, return promise or opening guarantee.

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What happens if a Candidate, lender or Format path drops out?

How CRAYS works

The affected relationship or decision path changes; approved independent evidence stays with its own record and version. CRAYS may rematch or reopen only the required decision instead of claiming that every participant and record must start again.

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04

Funding, investment & delivery

Does CRAYS make or guarantee a lender's decision?

How CRAYS works

No. CRAYS prepares and governs a versioned Funding Case dossier. Each lender applies its own policy and makes an independent decision; approval, terms, drawdown, timing and repayment are never guaranteed.

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Can a Funding Partner see every borrower or case?

How CRAYS works

No. Private evidence requires the applicable Candidate intent and checks, an approved institution relationship, an assigned lender review and explicit release of the exact dossier version. Unrelated borrowers, institutions and cases remain invisible.

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Is the CRAYS Investor page an investment offer?

How CRAYS works

No. It is general information about the CRAYS thesis and diligence process. It is not an offer, solicitation, recommendation or invitation to transact, and it promises no valuation, return, yield, distribution, liquidity, appreciation or exit.

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Does joining the Investor network unlock financials or deals?

How CRAYS works

No. Joining starts relationship review only. Private diligence requires confirmed identity and organization, an approved relationship, assigned company, portfolio or opportunity scope, applicable gates and explicit release of the exact evidence version.

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Does Vendor registration guarantee qualification or work?

How CRAYS works

No. Registration starts review. Qualification, invitation, tender, quote, award, assignment and explicit release are separate governed states; none guarantees work, volume, revenue or preferred status.

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When can a delivery company see a work package?

How CRAYS works

Only after company qualification, specific assignment, authorization and explicit release. Another company's prices, bids, invoices, documents, messages, defects and performance remain private.

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05

Portal, privacy & authority

What does one CRAYS entry mean?

How CRAYS works

It means one public CRAYS-owned orientation and login handoff for approved stakeholder relationships. It does not mean one universal dashboard, one permission set or public access to private records.

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Does signing in create a relationship or grant access?

How CRAYS works

No. Signing in only confirms who you are. Access opens only after CRAYS has approved your organization, relationship and the specific information or action you need. Otherwise it stays closed.

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Which stakeholder paths belong to the shared Portal?

Planned — not available yet

The customer-readable paths are Property Owner or Broker, Franchise Candidate or Partner, Funding Partner, Investor, and Vendor, Supplier or General Contractor. They are orientation intents, not public roles or access grants.

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Is the final CRAYS.pro Shared Login already released?

Planned — not available yet

No. The final CRAYS.pro Shared Login is planned and is not live yet. It remains closed until the required security, technical-readiness and production approvals are complete.

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What if the private view I expect is not available?

How CRAYS works

Access stays closed. Use CONTACT CRAYS so the relevant relationship and scope can be reviewed; never send credentials, recovery codes or private keys through the contact flow.

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Are Venture customer accounts part of the shared stakeholder Portal?

Planned — not available yet

No automatic merge is implied. Gym Member access and other Venture customer experiences remain Venture-specific. A shared identity or later single application target does not transfer B2B authority, roles, records or local application sessions.

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